Effective Date: 06/01/2025

Valley Voltage LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

- Name

- Phone number

- Email address

- Physical address

- Service-related information
-Any information submitted through forms, surveys, chat widgets, or SMS communications

We may also automatically collect certain information when you visit our website, such as IP address, browser type, pages visited, and interaction data through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

- Respond to inquiries and provide requested services

- Schedule appointments and provide service updates

- Send transactional messages related to your requests

-Send marketing or promotional communications (with consent)

- Improve our website, services, and customer experience

- Comply with legal and regulatory requirements

3. SMS & Text Message Communications (A2P Compliance)

By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS and MMS messages from Valley Voltage LLC, which may include:

- Appointment confirmations and reminders

- Service updates

- Follow-ups related to your inquiry

- Promotional or marketing messages (if opted in)

Message frequency may vary. Message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

Service providers and vendors who assist us in operating our business (e.g., CRM, SMS, or phone providers)

Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no system can be guaranteed to be 100% secure.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.

7. Your Privacy Rights

You may request to:

Access the personal information we have about you

Correct or update your information

Request deletion of your information (subject to legal requirements)

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Valley Voltage LLC
📧 Email: [email protected]
📞 Phone: 480-418-9281